Opportunity
Power Lunch, LLC recognized the need to establish the Rep Pass platform to streamline the sales call process for reps and medical offices. The solution will help medical professionals, their office staff, and sales reps more effectively manage their schedules and appointments. For years, sales reps have wasted time trying to book appointments or waited for an opening with a physician/specialist. The solution would allow all parties involved to reclaim the unutilized time, to serve more clients, and increase communication.
STRATEGY
The strategy involved discovery sessions to determine roadblocks for how the parties currently interact and simple yet powerful solutions that a wide-ranging user base could utilize. For medical offices, the goal is to offload all sales inquiries/meetings into Rep Pass instead of directly interfacing with medical reps. From the medical rep perspective, they will be able to streamline the sale process by booking times/appointments instead of ineffective in person visits where time is not guaranteed.
- User Friendly UX Approach: Knowing that adapting a new system can be challenging, VectorOne deployed UX concepts & designs that engage & streamline on-boarding process. This allowed for quick adoption for a wide range of users.
- Flexible foundation that allows the application to be used on both desktop and mobile environments.
- Data Modeling was utilized to develop a database that was both simple and logical to create consistency and eliminate redundancy.
- Incorporate government-driven data sets from medical products and services.
- Apply map-based location options to empower Reps to locate and communicate with medical offices and professionals.
The technology stack employed by VectorOne for Power Lunch, LLC’s platform included cutting-edge tools and frameworks tailored to meet the project's requirements:
- Cloud Infrastructure: Leveraged scalable cloud infrastructure for reliable hosting, storage, and computing power, ensuring seamless performance and accessibility.
- Bootstrap styling framework: This enabled quick set up and plenty of styling options for a client that didn't want to allocate large amount of time and resources to design efforts up front.
- Angular: Our choice for our web framework due its popularity as a widely-used language. This framework is one our team was familiar with and could rapidly scale up the speed of the project.
- MobiScroll: This was integrated for our scheduling and calendar plugin. Compared to its competitors, Mobiscroll was the most mobile-friendly solution that supported calendar, event, AND scheduling functionality.
- Stripe: Compared to other payment processors, Stripe struck the right balance of ease of implementation and cost effectiveness at a larger scale the client wanted given how difficult it is to migrate processors at later stages.
- TaxJar: There was a need to for a solution that could calculate and track taxes. Rep Pass was built with the intention to be sold to Reps across the nation and as a SASS product, this technology made it easier to collect and tax customers in multiple locales.
TECHNOLOGY
The collaboration between Power Lunch, LLC and VectorOne was one that could have an exponential benefit across the US. This platform will have a transformative impact on medical professionals & their support staff. In addition, the sales representatives will be empowered in new ways to help distribute the medicine & equipment to serve clients & patients.
- Simplified User Experience: Clients gained access to a user-friendly platform that offered intuitive navigation, messaging capabilities, and flexible calendar & appointment options. Offices can quickly manage appointments with sales representatives and request samples.
- Revenue Generation: By implementing subscription-based payment models, Power Luch, LLC saw a steady stream of revenue while providing clients with value-added services and features.
- Scalability and Flexibility: The platform's modular architecture allowed for seamless scalability and customization, enabling Power Lunch, LLC to adapt to changing market demands and client needs when they arise.
- Mobile Accessibility: With the mobile application developed using a responsive web wrapper design, sales reps can now manage their appointments & respond to sample requests on the go, enhancing convenience and accessibility.
- Streamlined Operations: Medical professionals, their office staff, and Sales Professionals alike benefited from streamlined backend management tools, enabling efficient appointment management, and subscription management.
This project resulted in the successful development and deployment of a comprehensive appointment & messaging management platform. By adopting a client-centric approach, leveraging agile methodologies, and employing cutting- edge technologies, the platform addressed the evolving needs of medical professionals & sales reps while providing Power Lunch, LLC with a scalable and revenue-generating solution. The project exemplified the power of technology in revolutionizing the inefficiencies of how medical professionals & sales reps interact, resulting in enhancing organizational efficiency for all involved.
